FAQ

FAQ

How long does shipping take?

Orders are processed within 1–2 business days and usually arrive within 2–5 business days.

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Can I exchange my order?

Yes. You can request an exchange within 14 days, provided the item is unworn, unwashed, and in its original condition with all tags attached.

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Can I return my order?

Yes. Returns are accepted within 14 days of delivery, subject to our Return Policy.

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How can I track my order?

Once your order is shipped, you’ll receive a confirmation message with your tracking details.

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What payment methods do you accept?

We accept Cash on Delivery (COD) and online payments through available payment gateways.

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How do I choose the correct size?

Please refer to our Size Guide before placing your order. If you’re unsure, contact us and we’ll help you choose the right fit.

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How can I contact M8TE?

You can reach us through Instagram, WhatsApp, or email. Our customer support team is always happy to help.